no access to my normal account

Inexperienced Joined: Oct 10, 2011 Posts: 43

Can someone please look into why i cant log onto my account - dangerousd1.

When i try to log in i get this message - Sorry, no corresponding user info was found

I have been through the lost password process and deleted the cookies with no success, I had the new confirmation code come through and temporary password and the message is the same.
Now logging on here with a new account i can see my last post on my normal account.. whats happening?

Posted: Mon Oct 10, 2011 9:24 pm

best thing is to msg Jase or Andy (both are busy thought so not sure how quickly you'll get a reply) Daryl, only they have access to the admin portions to look at that.

Posted: Sat Mar 31, 2012 11:55 am

only just seen this... account isn't showing anything or any issues?

I've gone through both the admin and security system; nothing showing as blocked or anything? Send me a PM with your choice of password (which you should be able to change once logged back in) and I'll see what I can do....

Posted: Sat Mar 31, 2012 12:00 pm

ignore above post; try it now. In the forums admin the account was set as "inactive" for some reason- I've changed that (but it didn't show it in user admin or Sentinel part)- we've had this glitch on accounts in the past- no idea as to when/ why- they do appear totally random at times (I think it's done it to one of the mods before as well)

Inexperienced Joined: Oct 10, 2011 Posts: 43

only just seen this, i'll try my old account now..

Posted: Wed Apr 18, 2012 4:35 pm

sorted, cheers Andy.